Privacy Policy
Terms and Conditions
StellaPlanner provides estimated signal strength and coverage based on the building layout, selected materials, and installation details entered into the planner.
All results are approximate and are intended as a planning guide only. Final performance may vary depending on site conditions, construction materials, antenna placement, cable routing, external signal levels, and installation quality.
Stella Doradus reserves the right to update or change these estimates, calculations, and recommendations at any time.
Your Privacy
Stella Doradus is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
Information We Collect
We may collect and process the following information:
- Personal details such as name, email address, and company name (when provided)
- Account login information
- Project data entered into StellaPlanner (e.g. building layouts, signal plans)
- Usage data including how you interact with the platform
- Technical data such as IP address, browser type, and device information
How We Use Your Information
We use your data to:
- Provide and improve the StellaPlanner service
- Generate and store your planning projects
- Offer technical support and respond to enquiries
- Monitor system performance and usage
- Communicate updates, features, or relevant service information
We do not sell your personal data to third parties.
Data Storage and Security
Your data is stored securely and protected using appropriate technical and organisational measures. We take reasonable steps to prevent unauthorised access, loss, or misuse of your information.
Sharing of Information
We may share your data only where necessary:
- With trusted service providers who support our platform (e.g. hosting providers)
- Where required by law or regulatory obligation
All third parties are required to handle your data securely and in compliance with applicable data protection laws.
Data Retention
We retain your data only for as long as necessary to provide the service and fulfil the purposes outlined in this policy. You may request deletion of your data at any time.
Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing activities
To exercise any of these rights, please contact us.
Cookies
StellaPlanner may use cookies and similar technologies to enhance user experience and analyse platform usage. You can control cookie settings through your browser.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
